Frequently Asked Questions
This section contains answers to common questions handled by our staff, along with some tips that we have found useful and presented here as questions. We will add, delete, and update this page as we target areas of concern, issues that need clarification, etc. Keep checking. Your answer may be here!
FAQs
- How do I get a credit from Corporate Express for office supplies?
Make certain you properly complete the Return Authorization form which is located on the back of the packing slip that you receive with your order. Follow the instructions to the letter; you will receive a credit confirmation from Corporate Express. Shortly thereafter, you will receive a credit to your budget account from General Accounting. You should contact the Purchasing Department if a credit does not appear within 60 days of your return. This length of time may be shorter but it depends on when your credit is initially processed by Corporate Express: you may coincide with the billing cut-off date around the 25th of the month.
- What is the procedure to purchase furniture?
Our Design Services Manager, Susan Yanek, can assist you with your furniture needs from file cabinets to upholstered chairs. Contact Susan at 8-3605. Visit the Office Furniture page to view furniture options and prices that may fit your budget.
- What is the difference between a purchase requisition and a purchase order?
A purchase requisition is a "request" for goods and services. This description of It is submitted to the Purchasing Department and goes through several processes before the data on the requisition is entered into a purchasing or materials management software system. A purchase requisition is an internal document and does not offer sufficient information , traveling only between departments . A purchase order is a legal commitment the end result of a purchase requisition.
You can acquire a purchasing card by completing the Procurement Card Application form.